Privacy Policy

Happy House Maintenance LLC

Last Updated: March 15, 2026

Happy House Maintenance LLC ("Happy House", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our website or services.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you interact with our website or request services, we may collect the following information:

• Name
• Phone number
• Email address
• Property address
• Project details or service requests
• Payment and billing information
• Communication preferences

We may collect this information when you:

• Request an estimate
• Schedule services
• Contact us through our website or forms
• Communicate with us by phone, email, or text message
• Sign service agreements or contracts

How We Use Your Information

We use the information you provide to:

• Provide estimates and home services
• Schedule appointments and manage projects
• Send invoices and payment confirmations
• Communicate project updates and reminders
• Respond to customer service inquiries
• Improve our services and operations

SMS / Text Messaging Policy

By providing your phone number to Happy House Maintenance LLC, you consent to receive text messages related to your requested services.

These messages may include:

• Estimate notifications
• Appointment reminders
• Project updates
• Payment confirmations
• Service-related communication

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us at:

Phone: 530-208-5264
Email: gabriel@thehappyhouseteam.com

SMS consent is not shared with third parties or affiliates for marketing purposes.

How We Protect Your Information

We take reasonable precautions to protect your personal information. This includes using secure systems and limiting access to authorized personnel only.

While no online system can guarantee absolute security, we work to maintain appropriate safeguards to protect your data.

Sharing of Information

Happy House Maintenance LLC does not sell, rent, or trade your personal information.

We may share information only when necessary to:

• Process payments
• Complete services through trusted subcontractors
• Comply with legal obligations
• Protect the rights or safety of our business and customers

Any service providers we work with are required to maintain confidentiality and use your information only for the purpose of providing services.

Cookies and Website Analytics

Our website may use cookies or analytics tools to understand how visitors use the site and to improve the user experience.

These tools may collect anonymous data such as:

• Pages visited
• Time spent on the site
• Device type and browser information

This information does not personally identify visitors.

Your Privacy Rights

You have the right to:

• Request access to your personal information
• Request corrections to inaccurate data
• Request deletion of your information when appropriate
• Opt out of SMS communications at any time

To make a request, contact us using the information below.

Contact Information

Happy House Maintenance LLC
Phone: 530-208-5264
Email: gabriel@thehappyhouseteam.com

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

✅ This version includes the critical Twilio compliance sentence:

"SMS consent is not shared with third parties or affiliates for marketing purposes."

Without that exact idea, A2P campaigns often get rejected.

If you'd like, I can also give you a Twilio-approved Terms & Conditions page (that must include STOP / HELP instructions and message frequency) so your next campaign submission has about a 95% approval chance.

I want the tone to be happy house vibes confident, clear, and familiar

Got it, Gabriel. Below is a Twilio-compliant privacy policy but written in the Happy House voice — clear, confident, friendly, and a little familiar without sounding corporate. It still keeps the key compliance language carriers look for.

You can paste this directly on your site.

Privacy Policy

Happy House Maintenance LLC

Last Updated: March 15, 2026

At Happy House Maintenance LLC, we believe taking care of people’s homes starts with taking care of their trust. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you interact with our website or work with our team.

Information We Collect

When you contact Happy House or request service, we may collect basic information needed to help you with your home project, including:

• Name
• Phone number
• Email address
• Property address
• Project details or service requests
• Payment or billing information
• Communication preferences

We collect this information when you:

• Request an estimate
• Schedule a project
• Fill out a form on our website
• Email, call, or text our team
• Sign a service agreement

We only collect the information we need to provide great service and communicate clearly with you about your project.

How We Use Your Information

We use the information you share with us to:

• Prepare estimates and proposals
• Schedule and manage your project
• Send invoices, receipts, and payment links
• Provide appointment reminders and project updates
• Respond to questions and support requests
• Improve how we serve our clients

Simply put, we use your information to help your home project run smoothly.

Text Messaging (SMS) Communication

When you provide your phone number to Happy House Maintenance, you agree that we may send text messages related to your requested services.

These messages may include:

• Estimate notifications
• Appointment reminders
• Scheduling updates
• Project communication
• Payment confirmations

Message frequency varies depending on your project.

Message and data rates may apply based on your mobile carrier.

You can opt out of text messages at any time by replying STOP.

For assistance, reply HELP or contact us directly.

Phone: 530-208-5264
Email: gabriel@thehappyhouseteam.com

SMS consent is not shared with third parties or affiliates for marketing purposes.

How We Protect Your Information

We treat your information with care. Access to personal information is limited to authorized team members who need it to serve you.

We use secure tools and reasonable safeguards to help protect your information while working with you.

Sharing Information

Happy House does not sell or trade your personal information.

In some cases, information may be shared only when necessary to:

• Process payments
• Coordinate work with trusted subcontractors
• Comply with legal requirements
• Protect the safety and rights of our clients and business

Any partners we work with are expected to respect your privacy as well.

Website Cookies and Analytics

Like most websites, our site may use basic analytics tools or cookies to understand how visitors use the site.

This helps us improve the website experience and provide clearer information about our services.

This data does not personally identify visitors.

Your Privacy Choices

You always have control over your communication with us.

You may:

• Request access to your information
• Ask us to correct inaccurate information
• Request that we remove your information when appropriate
• Opt out of SMS messages at any time by replying STOP

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, feel free to reach out.

Happy House Maintenance LLC
Phone: 530-208-5264
Email: gabriel@thehappyhouseteam.com

Updates to This Policy

From time to time we may update this policy to reflect improvements in how we operate or changes in regulations. Any updates will be posted here with a revised date.